The LINE Messaging API provided by LINE Corporation is currently experiencing an outage, which is affecting some features of CONNECT.
■ Start time Around 4:48 PM JST on Tuesday, July 28, 2026 — ongoing We will post an update as soon as the issue is resolved.
■ Symptoms
Errors such as "Request failed with status code 500" appear in various parts of the admin console Sending LINE messages (manual chat messages, automated messages, etc.) may fail Incoming LINE messages may be delayed or lost
■ Cause This is due to an outage of the LINE Messaging API operated by LINE Corporation. The incident is also listed on LINE's official status page: https://api.line-status.info/ Please note that this is not an issue with CONNECT's own systems.
■ What we ask of you While the outage continues, we recommend refraining from running broadcasts or step campaigns, as deliveries may fail or reach only some of the intended recipients.
■ Next steps We will post another announcement as soon as recovery is confirmed on LINE's side. After recovery, we will also investigate the scope of impact on messages that failed to send during the outage.
We sincerely apologize for the inconvenience and appreciate your patience.